⚠️ Early Preview. This is a work-in-progress version of the site. Features are still being built and things may change or break. Your feedback is welcome!

FAQ Directory

Frequently Asked Questions

Search our complete library of answers regarding research hubs, crowdfunding campaigns, identity verification, academic job boards, and platform security.

/

Filter by:

Showing 32 questions

Frequently Asked Questions

Can a group belong to more than one parent department or institution?

Does our institution page show the work of the labs beneath it?

If our lab joins a university group, do their admins get access to our lab?

What is the difference between an Owner and an Admin in a Group?

How does the Connection Approval workflow work?

Why are groups that ran a campaign archived instead of permanently deleted?

Can members publish articles and sparks under the group name?

How do I search for and invite new researchers to our group?

How do fine-grained permissions and role presets work for group members?

Can someone write our campaign updates without seeing donor data or issuing refunds?

How do we obtain the "Verified Institution" badge for our group?

How do group messaging channels and team chats work?

Who holds the funds when a backer contributes to our campaign?

What are the 3 funding models available on OWL?

What are the different campaign lifecycle statuses?

How long does the campaign compliance review take?

What fees apply to research fundraising campaigns?

Are backer contributions tax-deductible?

Where can backers view contribution history and download receipts?

Who can post and manage academic job vacancies for a research group?

What application methods can a research group configure for a job?

How do international scholars filter for visa sponsorship and funding sources?

What happens when a job posting deadline passes?

Can we close or modify a job posting before the deadline expires?

How does ORCID verification work and can an iD be shared?

How do I verify my university or institute affiliation?

What happens when I leave an institution?

How do I enable Two-Factor Authentication (2FA)?

How do Developer API keys work on OWL?

How can users suggest features or report improvements?

How do I contact OWL support for specific requests?

What content can I explore when browsing research area tags and categories?